Can you be too smart?

Syntuity is conducting research focusing on Knowledge Workers and Interpersonal Skills

Abstract

Sometimes a company’s smartest people are rather handicapped when it comes to situations requiring tact, persuasion, influence, leadership, conversational elegance, emotion, etc.  This white paper looks at the numerous roles and situations in which this behavior arises, the problems it causes, the workarounds that get implemented to mitigate the issue, and the actual solutions available to generate long term behavioral change in the personalities and interpersonal skills of, well, anybody who shows that narcissistic, know it all, fear of rejection, talks too much, talks too little, talks about the wrong thing, dysfunctional behavior in the workplace.  

Big Questions This Research Investigates:

First off, a simple definition will greatly help with discussion around the subject matter. 

Definition for: The Problem

Let’s define the greater set of all manifestations of “The Problem” which is the centerpiece of this paper.  Summarily, The Problem exists when a person believes that the objects, facts, documents, things are more important than the people, the conversation, the rapport or the relationships which are present.  As a result, businesses lose opportunities, internal and external inefficiencies are introduced, small issues escalate into big issues, some human resources are grossly underutilized while others are grossly overworked, and ultimately money and opportunities can be lost.  Some observations of The Problem:

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Syntuity Names new Partner

Mike Underwood named Partner

Denver, CO, 28 June 2011:  Syntuity LLC, a leading human capital training and development company, today announced a key appointment. Mike Underwood has joined Syntuity as a new Partner.  

“Mike’s success record of developing and leading large scale corporate initiatives and organizations gives him a unique perspective that we find to be extremely relevant to the needs of our clients”, says Juergen Kuebler, Managing Director.  “He brings to us a strong interest in developClick image to open PDF filement of people and the organizations they serve at all levels.” 

Responsible for both Business Development and delivery of Syntuity’s development programs, Mike will work closely with Managing Directors Peter Svenneby and Juergen Kuebler in developing customer strategies and new customer solutions for Syntuity’s Sales Wisdom and RELATE programs.   He joins Syntuity after a 30-year career in the Information Management industry where he held sales, sales leadership, program management and executive general management positions with Digital Equipment, Oracle and CH2M HILL.

"Having the opportunity to help companies improve business results through enhanced interpersonal and organizational effectiveness is very exciting to me.  After experiencing first hand, as a customer, the quality and impact that the Sales Wisdom and RELATE programs offer, I am honored to join the Syntuity team.  I am excited about helping to drive the expansion of Syntuity’s corporate change programs to further establish Syntuity as the leader in this domain.” said Mike Underwood.

Mike holds a Bachelor Degree in Information Systems Management from San Diego State University and has completed certificate programs in Financial Risk Management from the University of Michigan and in Strategic Selling Mastery from Miller Heiman.

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Syntuity Appoints new Partner

David Aden named Partner

Denver, CO, 2 June 2011:  Syntuity LLC, a leading human capital training and development company, today announced a key appointment. David Aden has joined Syntuity as a new Partner.  

“David brings a wealth of executive level engineering and business management experience from the manufacturing sector” says Juergen Kuebler, Managing Director.  “His strong technical background, business knowledge, and experience with complex global projects will be a tremendous asset to Syntuity and to our customers.” 

Click image to open PDF fileApplying Syntuity’s corporate change programs within manufacturing industries, Mr. Aden will work closely with Managing Directors Peter Svenneby and Juergen Kuebler in developing customer strategies and new customer solutions for Syntuity’s Sales Wisdom and RELATE programs.  He joins Syntuity after a 22 year career with Nexteer Automotive, the former Steering Division of Delphi and originally General Motors, where he held leadership positions in engineering, manufacturing, business planning, and business line management.   

"I’m excited to join a great Syntuity team.  In the automotive industry single business awards may take years to pursue, can be worth $US billions in revenue and often involve decision makers, with different objectives, located in multiple regions.  Effective personal interaction across a large number of customer contact points is a key success factor” said David Aden. “Syntuity’s Sales Wisdom and RELATE programs are specifically designed to help companies take advantage of these opportunities.”

David holds a Master’s Degree in Business Management from the University of Michigan, a Bachelor’s Degree in Mechanical Engineering from New Mexico State University and has completed executive development programs at Thunderbird College.

“David comes from a leadership role in an organization that has successfully undergone dramatic change in the last few years.  This experience, combined with his ability to build diverse global teams, makes him an ideal resource to assist Syntuity customers with transformation initiatives” said Peter Svenneby, Managing Director.

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